Terms of Service - Balloons and Lush

Terms of Service

Last Updated: July 30, 2025

Agreement to Terms

By accessing and using the services provided by Balloons and Lush ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Company Information

Program/Brand Name: Balloons and Lush

Business Description: We provide premium event planning, balloon decoration, floral arrangements, and party styling services for corporate events, weddings, birthdays, anniversaries, and private celebrations in Calgary, Alberta, Canada and surrounding areas.

Mobile Text Messaging Terms of Service

Program Description

Balloons and Lush offers text messaging services to provide customers with appointment reminders, event updates, booking confirmations, and service-related communications.

Opt-In Requirements

By providing your mobile phone number and opting in to receive text messages from Balloons and Lush, you expressly consent to receive text messages from us regarding your events, appointments, and services.

How to Opt-Out (STOP Instructions)

To stop receiving text messages from Balloons and Lush, reply "STOP" to any text message you receive from us. You will receive a confirmation message that you have been unsubscribed. After this, you will no longer receive text messages from us unless you opt-in again.

Message Frequency

Message frequency varies based on your event bookings and service requirements. You may receive appointment reminders, confirmation messages, event updates, and occasional service-related communications.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier plan. Please check with your mobile carrier for details about your messaging plan and any associated charges.

Supported Carriers

Our text messaging service is compatible with major carriers including AT&T, Verizon, T-Mobile, Sprint, and other participating carriers.

Customer Support for Mobile Services

For help with text messaging services, contact us at:

  • Email: info@balloonsandlush.ca
  • Phone: (587) 700-8051
  • Business Hours: Monday-Friday 9AM-6PM MST

Service Terms

Booking and Payments

All service bookings require a deposit to secure your event date. Final payment is due according to the terms specified in your service agreement. We accept various payment methods as outlined during the booking process.

Cancellation Policy

Cancellations must be made in accordance with the cancellation terms specified in your service agreement. Cancellation fees may apply depending on the timing and nature of your event.

Service Delivery

We will provide services as agreed upon in your service contract. Setup times and service details will be confirmed prior to your event date.

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy at www.balloonsandlush.ca/privacy-policy for information about how we collect, use, and protect your personal information.

Mobile Information Protection:

We do not sell, rent, or trade mobile phone numbers or text messaging opt-in information. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

Limitation of Liability

To the fullest extent permitted by law, Balloons and Lush shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

Intellectual Property

All content, designs, and materials created by Balloons and Lush remain our intellectual property. You may not reproduce, distribute, or use our designs without written permission.

Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, government actions, or other unforeseeable events.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Alberta, Canada. Any disputes arising under these terms shall be subject to the jurisdiction of the courts of Alberta.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be posted on our website with an updated "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, the remaining provisions will continue to be valid and enforceable.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Balloons and Lush
Email: info@balloonsandlush.ca
Phone: (587) 317-7010
Website: www.balloonsandlush.ca
Location: Calgary, Alberta, Canada
Business Hours: Monday-Friday 9AM-6PM MST

These Terms of Service were last updated on July 30, 2025